IF YOUR METER IS CURRENTLY LOCKED, DO NOT PAY ONLINE.
If your service has been disconnected, please contact the office at (360) 734-9224 to arrange for service restoration. If this is an after hours unlock there is an additional $150 fee. Business hours are 8-5, Monday–Thursday. If you have received a Disconnect Notice, payment must be received by the final date on the notice in order to prevent interruption of service. Payment is required by 3 p.m. on the 7th.
NOTE: Please allow at least 1-3 business days for us to post your payment.
How to Pay Online
Lake Whatcom Water & Sewer District contracts with Xpress Bill Pay to provide billing and web-payment services for its customers. Payments can be made with your VISA, MasterCard, or Discover with either a credit or debit card, or you can transfer funds directly from your checking account. It’s free to sign up for online bill payment and to use the service.
Guest checkout is now available to renters and others who wish to make a one time payment. Although you can set up an Xpress account, paperless billing is not available to rental tenants, as we are required to send a bill to the owner and renter each cycle. If a renter signs up for autopay, it is their responsibility to terminate it upon moving out of the property. Lake Whatcom Water & Sewer District does not keep track of tenant move in/out dates or renter names.
Creating an Xpress Bill Pay Account
- Visit Xpress Bill Pay’s site and click on “Create a free account.” If you’ve already signed-up, you can log in with your email address and password.
- Follow the instructions on the screen. You will need a valid email address to create an account. Once you’ve submitted your information, you will receive a default password by email.
- Go back to Xpress Bill Pay’s site and log in, using your email address and password. The “Add e-Bills” page appears. Follow the instructions to add us to your account.