How are my rates determined?
Many District customers, especially those who have just moved to the area, have questions about what makes up the cost of their bi-monthly bill. Some of the factors that affect […]
Billing FAQ's
Why does my bill amount change from month to month?
Washington State Law requires that all water systems serving 15 or more residential service connections be metered. Your water meter measures the volume of water used in your home and […]
Do you offer paperless billing?
Customers may set up paperless billing through our partner, Xpress Billpay. Unfortunately, only property owners (not tenants) are able to set up paperless billing.
When do rate increases occur?
Lake Whatcom Water & Sewer District rates undergo a small rate increase each year. Depending on the area you live in, you will see the increase each year either on […]
My water has been turned off. How do I have it turned back on?
For accounts where water and sewer service charges are not paid within sixty days of the billing date, the District may interrupt water service and padlock the meter. For information […]