Billing FAQ's

How are my rates determined?

Many District customers, especially those who have just moved to the area, have questions about what makes up the cost of their bi-monthly bill.  Some of the factors that affect […]

Do you offer paperless billing?

Customers may set up paperless billing through our partner, Xpress Billpay.  Unfortunately, only property owners (not tenants) are able to set up paperless billing.

When do rate increases occur?

Lake Whatcom Water & Sewer District rates undergo a small rate increase each year.  Depending on the area you live in, you will see the increase each year either on […]