Do I have a leak?
The most common ways that people discover a hidden water leak are through an abnormally high water bill or contact from District staff. If your meter shows ‘spin,’ or water […]
Customer FAQs
How many gallons are in a cubic foot?
1 cubic foot of water is 7.48 gallons. Water use from 0-600 cubic feet per billing period is covered by the base rate. This is 4,488 gallons of water.
Why do I see District vehicles in my neighborhood so often?
Every day, our maintenance crews and Utility Systems Specialist are out in the neighborhoods within the District. They are doing routine maintenance on the pump stations that bring your water, […]
What does it mean to flush a water main and why are you doing it?
Water main flushing is the process of cleaning or “scouring” the interior of water distribution mains (pipes) by sending a rapid flow of water through the mains. Distribution mains convey water to homes, businesses and hydrants in your neighborhood. Flushing helps […]
Where does my water come from?
The District has three distinct water systems serving the mostly residential areas around Lake Whatcom. The Agate Heights water system serves a small residential area near Agate Bay with water […]
What is in my water?
In accordance with the Federal Government’s re-authorization of the Safe Drinking Water Act of 1996, all public water utilities and companies are required to prepare and provide annual drinking water […]
Where is my sewage treated?
Because the entirety of the Lake Whatcom Water and Sewer District is located within the boundaries of the Lake Whatcom Watershed, all wastewater must be transported to the City of […]
Where is my water treated?
The District has three distinct water systems serving the mostly residential areas around Lake Whatcom. The Agate Heights water system serves a small residential area near Agate Bay with water […]
Can you recommend a plumber?
We are not able to recommend specific plumbers to our customers, however, there are many qualified plumbers in Bellingham. If you are looking for a contractor to install a new […]
What is a Cross Connection?
A cross connection is any actual or potential physical connection between a potable (i.e., drinkable) water line and any pipe, vessel, or machine containing a non-potable fluid, solid, or gas […]